Most printers come with a limited warranty. Ours lasts a lifetime—complete with maintenance and repair of your printers, and automatic supply monitoring and ordering. Best of all? There's no contract. Simply sign up and download the Supplies Assistant app to your desktop and let Xerox eConcierge take it from there.
What do you get in return?
See if your Printers Are Eligible
View a list of Xerox Printers Eligible for the eConcierge Program.Download PDF
Xerox eConcierge Supplies Assistant
Simply sign up and download the Supplies Assistant app to your desktop and let Xerox eConcierge take it from there.Download PDF
Get the most out of eConcierge
Learn how to place a supplies order via email, or directly through the eConcierge portal.Download PDF
Questions about the eConcierge program?
To speak to a Shop Xerox representative about eConcierge call 866-495-6286.Download FAQ
Existing Xerox eConcierge Customers
Reinstall Xerox eConcierge software
Download the installer
Need technical help?
Speak with a Xerox eConcierge representative.
Call: 877-437-7910 or email
What Current Customers Are Saying
"An Excellent Solution"
"I really like the monitoring of the toner on my non-Xerox printers as well as my Xerox printers. This is an excellent solution for companies that own their equipment that need a way to manage printing inexpensively." — Jenny Sheppard, Engineer N.C. DENR
"A Real Time Saver"
"The [Xerox] eConcierge program has been a real time saver. I no longer have to keep checking the supplies because I receive an email when toner is low or a fuser needs to be changed. I highly recommend this program." — Donna Krieger, GO!/C2
"Another Winner for Xerox!"
"The new online ordering process is smooth and the delivery is quick. Another winner for Xerox!" — Joan Irving, Webmaster, Howard County Public School System