Thank you for your loyalty and support for this program over the years. As of December 31, 2023, we no longer offer the Xerox eConcierge® service. We know you enjoy the convenience, and we’ve enjoyed offering it to you. Existing customers can still sign into their accounts until January 31, 2024.

The Xerox eConcierge® service was designed to provide you with free service repair of your Xerox printers and automatic supply monitoring and ordering. However, due to changing market conditions and customer preferences, we have decided to end this service and focus on other solutions to meet your printing needs.

You can continue to purchase genuine Xerox supplies with Free Shipping by going to www.shop.xerox.com/supplies-accessories. If you have any questions or concerns or want to find out about other programs that you may qualify for, please contact Shop Xerox sales at 866-495-6286.