Xerox eConcierge®

Free lifetime warranty. Who wouldn't want that?


Most printers come with a limited warranty. Ours lasts a lifetime—complete with maintenance and repair of your printers, and automatic supply monitoring and ordering. Best of all? There's no contract. Simply sign up and download the Supplies Assistant app to your desktop and let Xerox eConcierge take it from there.

What do you get in return?

  • Free lifetime repairs. A $1,675 savings compared to purchasing an extended warranty.
  • With supplies always on hand you’ll never run out again.
  • Fast, simple supplies ordering.
  • No commitment — cancel at any time.
 

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See if your Printers Are Eligible

View a list of Xerox Printers Eligible for the eConcierge Program.

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Xerox eConcierge Supplies Assistant

Simply sign up and download the Supplies Assistant app to your desktop and let Xerox eConcierge take it from there.

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Get the most out of eConcierge

Learn how to place a supplies order via email, or directly through the eConcierge portal.

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Questions about the eConcierge program?

To speak to a Shop Xerox representative about eConcierge call 866-495-6286.

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Existing Xerox eConcierge Customers

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Reinstall Xerox eConcierge software
Download the installer

eConcierge Purchasing Guide
Learn how to place a supplies order via a notification email, or directly through the eConcierge portal.
Download steps

Need technical help?
Speak with a Xerox eConcierge representative.
Call: 877-437-7910 or email

What Current Customers Are Saying

"An Excellent Solution"

"I really like the monitoring of the toner on my non-Xerox printers as well as my Xerox printers. This is an excellent solution for companies that own their equipment that need a way to manage printing inexpensively." — Jenny Sheppard, Engineer N.C. DENR

"A Real Time Saver"

"The [Xerox] eConcierge program has been a real time saver. I no longer have to keep checking the supplies because I receive an email when toner is low or a fuser needs to be changed. I highly recommend this program." — Donna Krieger, GO!/C2

"Another Winner for Xerox!"

"The new online ordering process is smooth and the delivery is quick. Another winner for Xerox!" — Joan Irving, Webmaster, Howard County Public School System


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